HELP CENTRE
How can we help?
Straight answers for shopping Kinun, caring for your tools and receiving your order.
How do I place an order?+
Add the pieces you want to your cart, enter your delivery details at checkout and choose cash on delivery. We will confirm your order before dispatch.
Which payment methods do you accept?+
Kinun currently accepts cash on delivery. Card and online payments are planned for a later release.
How long does delivery take?+
Our team confirms the delivery window with you after your order is received. Delivery timing can vary by location.
Can I change my order?+
Contact us as soon as possible with your order reference. We will do our best to help before the order is prepared.
How should I care for my products?+
Each product page includes care information where available. If you need specific advice, contact our team and tell us the product name.